Clover is inviting applications from unemployed young South Africans for its Call Centre Vacation Work Programme, which will run from December 2026 to January 2027.
The programme offers 10 temporary learner positions at Clover’s Customer Service Centre in Roodepoort, Gauteng. It is aimed at recent matriculants who want to gain practical workplace experience in customer service, call centre operations and customer query management.
Successful applicants will gain exposure to a professional working environment while developing communication, computer literacy, problem-solving and customer service skills.
Clover Call Centre Vacation Work Programme Details
| Job detail | Information |
|---|---|
| Employer | Clover |
| Position | Learner: CSC |
| Programme | Call Centre Vacation Work Programme |
| Department | Customer Service Centre |
| Reference number | CLO261028-2 |
| Number of positions | 10 |
| Location | Roodepoort, Gauteng |
| Employment type | Temporary |
| Programme period | December 2026 – January 2027 |
| Minimum qualification | Grade 12 |
| Target applicants | Unemployed matriculants |
About the Clover Vacation Work Programme
The Clover Call Centre Vacation Work Programme is designed to introduce young people to customer service and call centre operations.
Participants will gain practical exposure to how a Customer Service Centre operates, including responding to customer enquiries, processing orders and assisting with customer complaints.
The programme may also help participants develop professional skills that are useful when applying for future employment opportunities.
Minimum Requirements
To qualify for the Clover Learner: CSC programme, applicants must meet the following requirements:
- Have completed Grade 12 or an equivalent NQF Level 4 qualification.
- Have completed matric between 2021 and 2025.
- Achieved at least 55% in English.
- Achieved at least 55% in Mathematics or Mathematical Literacy.
- Have advanced computer literacy.
- Be currently unemployed.
- Not have participated in a learnership programme previously.
Applicants should carefully check their matric results and ensure they meet the academic requirements before applying.
Duties and Responsibilities
Successful learners will assist Clover’s Customer Service Centre with daily customer service and order management activities.
Responsibilities include:
1. Customer Service
- Provide professional customer service.
- Handle inbound and outbound customer interactions.
- Respond to customer enquiries.
- Assist with resolving customer complaints.
- Communicate with relevant stakeholders to address customer issues.
2. Order Processing and Administration
- Capture customer orders accurately.
- Confirm orders within the required timeframes.
- Inform customers when their accounts are placed on hold.
- Follow standard operating procedures when confirming orders.
- Communicate order-related problems to the relevant stakeholders.
3. Product Promotion and Customer Communication
- Promote Clover and its principal products.
- Explain product features and available special offers.
- Provide customers with relevant product information.
- Maintain professional communication with customers.
4. Teamwork and Workplace Responsibilities
- Participate in team meetings.
- Work collaboratively with colleagues.
- Support team members when required.
- Contribute towards achieving customer service objectives.
- Maintain professional workplace standards.
Skills and Competencies
Clover is looking for candidates who demonstrate:
- Good communication skills.
- Strong interpersonal skills.
- Customer service orientation.
- Advanced computer literacy.
- Numerical ability.
- Problem-solving skills.
- Teamwork and cooperation.
- Honesty and reliability.
- Ability to maintain high work standards.
- Motivation and willingness to learn.
Applicants should be comfortable communicating with customers and working in a busy call centre environment.
Employment Equity
Clover is committed to Employment Equity and Transformation.
According to the vacancy information, preference will be given to employees from designated groups.
How to Apply for the Clover Call Centre Vacation Work Programme
Interested and suitably qualified candidates can submit their applications online through Clover’s official recruitment portal.
Online application
Position: Learner: CSC – Call Centre Vacation Work Programme
Reference number: CLO261028-2
Location: Roodepoort, Gauteng
CLICK HERE TO APPLY ONLINE Open Clover application portal
Before submitting your application, prepare the following documents:
- Updated CV.
- Certified copy of your South African ID.
- Matric certificate or statement of results.
- Any additional documents requested on the application portal.
Ensure that your personal information and academic results are accurate.
Frequently Asked Questions
How many positions are available?
Clover is advertising 10 learner positions for its Call Centre Vacation Work Programme.
Can I apply if I completed matric in 2025?
Yes. Applicants must have completed matric between 2021 and 2025.
What are the minimum matric marks?
Applicants must have achieved at least 55% in English and 55% in Mathematics or Mathematical Literacy.
Is previous work experience required?
The supplied requirements do not specify previous work experience as a condition.
Where will successful applicants work?
The programme is based at Clover’s Customer Service Centre offices in Roodepoort, Gauteng.
How long does the programme last?
The programme runs from December 2026 to January 2027.
Is this a permanent job?
No. It is advertised as a temporary vacation work opportunity.
Does Clover offer a stipend?
The supplied vacancy information does not specify whether a stipend or salary will be paid.
Final Note
The Clover Call Centre Vacation Work Programme offers 10 unemployed matriculants an opportunity to gain practical experience in customer service and call centre operations.
Candidates who completed matric between 2021 and 2025 and meet the academic and computer literacy requirements should consider applying.
Apply online using reference number CLO261028-2 and ensure that you meet all the eligibility requirements before submitting your application.
